Since 1987 TSi have been a leading provider in security systems and solutions. We are 100% Employee-Owned, treating all employee-owners like family and customers alike. We pride ourselves and dedicate everything we do to provide exceptional customer service.
Each employee-owner is empowered by our F.O.C.U.S philosophy to make decisions, to deliver outstanding service and exceed clients’ expectations, giving trust and autonomy in each role.
The Role:
The Security Operations Center Specialist is responsible for monitoring, analyzing and alerting others of any incidents which may impact the client’s people, products or property. You’ll be required to monitor across a variety of sites (from a central location).
Requirements:
You’ll need a minimum of 6 months experience in a CCTV/SOC type role, Emergency Dispatch or high volume call centre environment
Reliable and punctual
Excellent written and verbal communication skills
Comfortable in a high-tech and fast paced environment
Be a team player and equally work well on own initiative
Previous 911/call center or SOC experience is a must for this position
Desk based position working from central location
Location:
Buford, GA
Package :Compensation is commensurate with experience, qualifications, certifications, and technical expertise. TSi also offers a competitive benefits package and employee ownership opportunities.
SAFETY-SENSITIVE POSITIONThis position has been designated as a safety-sensitive position under Company policy. Employees in this role perform duties where impaired performance could result in a significant risk of harm to themselves, coworkers, clients, or the public. This position is subject to the Company's Drug-Free Workplace Policy, including drug and alcohol testing, as permitted by applicable law.
Under competencies:
· Demonstrates a commitment to safe work practices by complying with all Company safety policies and procedures and performing work in a manner that protects employees, customers, and the public.
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