Service Helpdesk Coordinator

💻 Service Helpdesk Coordinator 📍 Hertford Area💰 £35,000 per annum

🔧 What You’ll Do:

- Scheduling engineers for client callouts and service visits- Managing job entries and updates via bespoke CRM- Coordinating with Project Managers, Operations and other teams- Processing completed jobs and arranging follow-up visits- Liaising with sub-contractors to ensure SLA compliance- Handling permits, equipment orders, and client communications

✅ What You’ll Bring:

- Proven experience in a coordination, scheduling, or service desk role- Exceptional organisational skills and meticulous attention to detail- Ability to juggle multiple tasks and stakeholders effectively- Strong communication skills and a proactive mindset- Confidence working in an office-based environment using scheduling  systems

🌟 What We Offer

- £30K - £35K DOE- Modern, purpose built office facilities with a fully equipped kitchen and breakout area- Free parking onsite- Team events such as; summer BBQ, Christmas party

For more information please contact: steve@zitko.co.uk or T: 07903715865