Georgia

Support Center Dispatcher

Role: Permanent
Salary: $49,920/ANNUAL
Location: Buford, GA
Reference: 41912

Since 1987 TSi have been a leading provider in security systems and solutions. We are 100% Employee-Owned, treating all employee-owners like family and customers alike. We pride ourselves and dedicate everything we do to provide exceptional customer service.

Each employee-owner is empowered by our F.O.C.U.S philosophy to make decisions, to deliver outstanding service and exceed clients’ expectations, giving trust and autonomy in each role.

 

The Role:

 

The Emergency Dispatcher is responsible for answering service and support related requests. There will be a requirement to communicate well across all departments to action service requests and field units. Shift patterns required to ensure full coverage 365/247.

 

 

Requirements:

 

  • You’ll need a minimum of 6 months experience in an Emergency Dispatch or high volume Call Center environment
  • Reliable and punctual
  • Excellent written and verbal communication skills
  • Comfortable in a high-tech and fast paced environment
  • Be a team player and equally work well on own initiative
  • Previous 911/call center dispatch experience preferred
  • Desk based position working from central location

 

 

Location:

  • Buford, GA

 

Package:

 

Starting from $21 per hour (+ percentage increase on salary depending on shift pattern) + 401k “fully loaded” TSi benefits, Employee-owner etc.

 

 

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